Erika Webb
Boulder, Colorado, United States
Staff UX Researcher, UX
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I use research to understand users and then drive design of software and applications with those insights. With a deep background in research methodologies, I understand how to address and solve business needs.
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I have been a user researcher for over 20 years. I have employed both quantitative and qualitative methodologies. I have been a consultant and have worked in house for a wide range of company sizes and industries, such as Oracle Enterprise Applications, Charles Schwab, NetApp, and Twilio.
I am currently part of the Messaging organization with Twilio. I try to help teams find actionable solutions to please and retain their customers.
