San Francisco, California, United States
Sales Engineer, Twilio Product Management
Sales Engineer @ Twilio and Twilio platform generalist with extensive knowledge of the Twilio product suite. Software engineering background.
I am a Sales Engineer working with Twilio for the past three years in San Francisco and New York. As a part of the job, I have worked with customers of all shapes and sizes across a range of industries from Tech to Retail, Non-profit to Finance/Banking and everything in between on a wide range of use-cases powered by Twilio. My expertise lies in simplifying the Twilio platform for developers and communicating its value to stakeholders. I have worked with hundreds of Twilio customers on shaping, augmenting or reinventing their communications and engagement strategy, advising them on solution architecture with Twilio and sharing best practices to set them up for operational success and scale. On the non-profit side, I have worked with Twilio customers like UNICEF, DoSomething.org and multiple universities to bring their projects to life. I have also worked on my own pilot project using communications technology to improve English language literacy outcomes among children from low-income families in rural India with limited access to learning resources to overcome language barriers they would face in accessing growth opportunities.